Fitbit Recalls 1.7 Million Ionic Smartwatches Due to Overheating and Burning

Fitbit's received 174 reports internationally of the device's lithium-ion battery overheating, including six involving second- and third-degree burns.

Fitbit Ionic burn hazard recall smartwatch girl hand
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On Wednesday, the Consumer Product Safety Commission (CPSC) announced that Fitbit is recalling nearly 1.7 million of its smartwatches due to a potential burn hazard.

The voluntary recall only involves Fitbit Ionic Smartwatch models, which contain a lithium-ion battery that can overheat and burn users. Fitbit sold about 1 million Ionic watches in the United States and 693,000 internationally from September 2017 through December 2021, according to the CPSC. And although the Google-owned company stopped producing the watch in 2020, it has since received 174 reports globally of the smartwatch's battery overheating. Among these 174 cases, 118 of them report instances of burn injuries, including two reports of third-degree burns and four reports of second-degree burns. (

"The health and safety of Fitbit users is our highest priority. We are taking this action out of an abundance of caution for our users," the company said in a statement alongside a list of frequently asked questions on the topic on its website. In this section, Fitbit explained that the recall comes after a "thorough investigation" that found that the overheating occurred "in very limited instances."

Fitbit also emphasized that the recall is "specific to Fitbit Ionic devices" and does not impact any other Fitbit smartwatches or trackers. That being said, if you do have one of the recalled models, the company and CPSC urge you to stop using the device immediately.

In response to the recall, Fitbit is offering a refund of $299 and a limited-time discount of 40-percent off select Fitbit devices, bands, and services. To receive the refund, customers must complete a form on the Fitbit refund registration page. From there, the brand will sell pre-paid packaging to return the device, and upon receipt of the watch, users can expect their refund in three to six weeks, according to the CPSC. (

For more information, you can visit help.fitbit.com and the CPSC's official site.

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