One Reddit user posted a rant about their appointment with an esthetician who told them, "Your skin looks like it's been hit with shrapnel."

By Renee Cherry
Antonio Saba/Getty Images

If spa menus were completely transparent, more would mention "unsolicited advice" in the descriptions of their facials. Beyond being simply irritating, the way an esthetician talks to you about your skin can easily affect the tone of the whole appointment and your self-esteem, as one Redditor can attest.

In a post on r/SkincareAddiction, user widelenskelp shared her experience with a facial appointment that went horribly wrong, thanks to the esthetician's hostile bedside manner.

To summarize, the original poster (OP) went to their usual medspa for a signature facial. Her go-to estheticians weren't available at the time, so the OP booked an appointment with the owner of the spa. Throughout the appointment, the spa owner shamed the OP, saying things like "your skin looks like shrapnel," and "you should be concerned about how your skin looks, especially for someone who doesn't use makeup." Seriously. 

She even scolded the OP for not going on birth control for acne. Later on, the esthetician started a petty argument about the correct name of an acne prescription the OP had tried. You can't make this stuff up. (Related: Chloë Grace Moretz Opens Up About Being Acne-Shamed As a Teen)

For the OP, it wasn't just the comments that were so irksome, but the esthetician's delivery. In short, the OP felt like they were being talked down to. "Every comment she made was said in a voice that sounded like she was speaking to a 5-year old," she wrote. The esthetician would preface comments with phrases like, "Let me take 5 minutes to explain this in a way you would understand." *Eye roll.* (Related: Retinol Got Rid of This Woman's Acne In Just Three Months)

The OP's story clearly struck a chord. Their post has been upvoted toward the top of the thread, with many commenter sharing how much they can relate to the OP's story. "I had a similar experience once and she absolutely ruined my skin for weeks," one person wrote. "I'd had the same facial before and never had that problem before. She was cocky and rude, and clearly didn’t know what she was talking about." Another user had witnessed it from the employee perspective: "As someone who worked at a spa and had a horrible, tactless boss who was also an esthetician - I’m so sorry."

To be fair, estheticians are certainly qualified to provide skin-care advice (and finding a great one can be a game-changer!) but they aren't medical doctors, so definitely check with your doc before you take their suggestions as gospel. And most importantly, even the best skin-care experts don't have the experience of being in your skin (literally), so it's crucial to find someone who will make you feel heard—not shamed. (Related: How to Tell If Your Esthetician Is Giving You a Quality Facial)

Bottom line: Dealing with any kind of skin condition can take an emotional toll and criticizing someone's appearance—especially when they're already being proactive about caring for their skin—is never OK.



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