British drug store chain apologizes to a woman who was body shamed while shopping in one of its stores

By Faith Brar
Updated: March 05, 2018

When Harriet Rae went shopping at her local drugstore in Cornwall, England, she overheard two female employees making rude comments about her shorts and her appearance. Rather than issuing a formal complaint with Superdrug, a British drug store chain, Harriet decided to address the issue in a powerful Facebook post.

"Don't worry, I heard the comments you made to each other about my appearance and my shorts," she wrote. "Some people's skin isn't as thick as mine has become and the next person's might be very thin indeed. So in response to your comments, I send back some love."

Surprisingly, she continues her post by complimenting the women who were rude to her. "If you did your own hair and make-up for work today, you are both very talented. I could never get my winged liner or my ponytail that perfect! ‎#makelovenotwar‬ ‪#‎girlpower‬."

Harriet's post has been shared over 55,000 times and eventually got Superdrug's attention. They have since issued a formal apology saying: "At Superdrug we pride ourselves on the highest levels of customer service. [We] would like to apologize unreservedly if on this occasion we have failed to meet our high standards."

Harriet claims her post was never meant to be a formal complaint. "I re-enforced that the intended message of the post was to spread kindness and positivity not embarrassment or hurt," she said.

"They understood and accepted that I didn't want to give a description of the people or my location in the store when it happened. They have also said that my post will be used in training in the future to make sure it doesn't happen again."

Harriet did not expect her post to gain the publicity that it did. But by being mature enough to respond to the body-shaming girls so positively, she makes us hopeful that this will be a lesson to those who don't think twice before being rude to others.



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